![]() ![]() Note, if these auto parts are not shipped back to the supplier within 30 days of the delivery date of the replacement part, the buyer's credit card is subject to a recharge for the initial cost of the original auto part (minus the initial shipping cost) If you have any questions about the shipping back of the original part, please contact customer service team Or email of our units (used engine, transmission, axle, etc.) may come with wear parts and accessories but are not guaranteed in the sale. The shipping cost for both the original and the replacement auto part is a cost attributed to the shipper at hand. The original auto part must be returned using the provided shipping label. It is company policy that we receive the original auto part back before sending you a replacement auto part. You need to contact a customer service representative to arrange for a Return Merchandise Authorization form No returns without prior authorization from the Supplier (see Contact Us page). Note all returns and cancellations require a prior authorization.Īll returns and cancellations may be subject to shipping charges, unless caused by our error or cancelled by the customer prior to shipping. You can return or cancel your order by contacting our customer service desk. If a part is defective, we will replace it 100% FREE. It typically takes us approximately 3-5 business days to process a credit back to your account and 2-3 business days for the credit to appear on your account. You may return any item in its original condition for a full refund within 30 days of receipt of your shipment, less shipping charges. after 12k miles of use from initial purchase.installed heat tab is melted, removed, or modified.failure is due to vehicle use other than as intended or recommended by manufacturer.part is installed or operated outside the US.failure of part is due to collision damage.vehicle is converted from private passenger use to commercial, fleet, racing, or other competitive on/off-road recreational settings.damage is due to misuse, abuse, or modification.Though additional parts and accessories may be attached upon purchase, coverage does not extend to sensors, switches, cables, electronics, belts, hoses, water pumps, or manifolds, nor damage caused through overheating or improper lubrication. Claims on engine warranties are limited to manufacturer defects in the pistons, heads, block, crankshafts, rockers, and oil pumps. All of our engines and transmissions carry a 1-year warranty with optional extensions up to 1 additional year. There were no hold ups, in fact, I lucked out and was getting an engine that was almost done at the time I called, so since the testing all came out good, I got my engine in record speed.I more than highly recommend these folks.We offer an industry leading 1-year warranty on every part type we sell. In fact, way before the shop I have working on it was even ready, but I had 45 days to get the core back with no charge (how can you beat that?)My sales guy was on top of all my emails, in fact, sent me all updates immediately. Some of those extra parts make or break a rebuild, like an oil pump (what caused my other engine to need replacing), new water pump and so on.My engine was shipped and delivered really fast. To know I have a full 3 year warranty on an engine that has been gone thru thoroughly and up to 100k miles, makes the price well worth it.The engine they send is plus many parts others make you pull off your old engine, so the swap is far easier. I can say for sure, my experience has been awesome plus some!Engine price was quite good, in fact, made buying a used one a no brainer choice. ![]() I've seen some of the off reviews on this company, but also many of the great ones.
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